Returns Policy

Returns and Exchanges

We want to make sure you're perfectly happy with everything you purchase from Tender Loving Empire. If you need to return or exchange anything you've purchased from us, in our stores or online, we're happy to help.

Online

For online purchases, we accept fully packaged, unused and undamaged merchandise for returns within 30 days from the date of purchase. If you'd like to exchange or return an item you've purchased online, please contact us at customerservice@tenderlovingempire.com.

In Our Stores

Our Tender Loving Empire retail locations accept fully packaged, unused and undamaged merchandise for returns within 15 days from the date of purchase. Exchanges are accepted within 30 days from the date of purchase. An itemized receipt is required for all returns and exchanges of items purchased from our physical stores.