Shipping Info
Shipping Information
Thank you for your order and support! You’ve got fantastic style!
As a small business, we do our best to get you your order as quickly as possible. Typically orders are processed in our cozy Portland, Oregon warehouse within 3-5 business days. Depending on the size of your order, and day/time your order was placed, these processing times may vary.
All orders are shipped via USPS, please see below for a list of domestic shipping rates from USPS. Once your order has shipped you will receive a confirmation email with tracking information, at which time you can see an estimated delivery date from USPS. These are estimates and purely for informational purposes only and are not guaranteed by Tender Loving Empire.
For more information please see our FAQ or contact us at customerservice@tenderlovingempire.com with any questions you may have. At this time our Store Staff are not equipped to assist with web or wholesale inquiries and will direct you to customerservice@tenderlovingempire.com. We try to reply to customer service requests within 48 hours, excluding weekends and holidays. Reach out if you need something, we are always happy to help!
Thank you for shopping small!
Live Wholehearted
TLE now offers Store Pickup for local orders. Choose "Store Pickup" at checkout. Processing time is typically 1-4 business days, but up to 7 business days during busy seasons; you will receive an email when your order is ready to pickup!
Store Pickup is at our West End location only.
West End Pickup Address
412 SW 10th Ave
Portland, OR 97205
- Please have order number and/or full name ready
- We will hand you your order!
- Contact customerservice@tenderlovingempire.com if there are any issues with your order - unfortunately our retail staff cannot assist with online orders at this time.
USPS Domestic Shipping Rates
US - Oregon & Washington
Free Shipping on $100+ Orders
0-1 lb $5.00 Economy Shipping
1-5 lb $8 Priority Shipping
5.01-6 lb $9 Priority Shipping
6.01-8 lb $10 Priority Shipping
US West - AZ, CA, CO, ID, MT, NV, NM, UT, WY
US East - CT, DE, FL, GA, ME, MA, MD, NH, NJ, NY, NC, PA, RI, SC, VT, VA
International
Email customerservice@tenderlovingempire.com for specific rates, starts at around $20